Description & Requirements

Culture Vision at Consumer Direct Care Network

At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.

WE WELCOME YOU INTO A GROWING COMPANY
Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every single day. We are currently providing services in 14 states across the USA. We specialize in providing home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.

JOB SUMMARY

IT Operations Data Analyst I's are responsible for developing reports and analyzing data as it relates to the data operations and data exchanges across the CDCN transaction management platform (U2) to provide data-driven insights that support feature and process enhancements.

JOB DUTIES Analyze and become proficient in interacting with our data flows and system objects Participate in monitoring processes for data exchanges Design, develop and test exception reporting for data exchanges Design and develop reporting mechanisms to capture key operational statistics for data exchanges Design and develop data flow reporting mechanisms for operational activities Prepare monthly reports on data exchange and interface activities Prepare monthly reports on data characteristics as a result of production operations activities Prioritize and multitask effectively Other duties as assigned
QUALIFICATIONS Bachelor’s Degree preferred Combination of education and experience 2 - 3 years’ previous experience in analytics preferred Expertise using Analytics tools (Azure, Microsoft Power BI, Microsoft SQL Server, Microsoft Visual Studios, and .NET) Ability to work flexible and/or extended hours, if needed, to meet the job requirements. If remote, the employee must have sufficient internet access and speed to perform the functions of the job.
The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.