Data Analyst I
InComm
Overview When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise. InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram. About This Opportunity As a Data Analyst, you will have a broad set of duties related to driving operational efficiencies associated with customer and product pricing information within the InComm Financial Information Systems. You will apply strong understanding of prepaid business, a broad technical background, and exceptional communication skills to develop an atmosphere of cohesiveness and collaboration between all teams involved with the delivery of our services globally. This will include close work with both Domestic and International Retail Sales and Product Account Management teams, as well as the technical teams involved in pricing, billing, invoicing, settlement, and reconciliation services. This role is required to support enterprise data stewardship across multiple channels and platforms. Areas of focus include reviewing and learning all project and business requirements while communicating across internal and functional groups to ensure on-time and in-spec project delivery of commitments made. The position has the responsibility of supporting the Analyst II position, assuring client/channel satisfaction to help drive improvements with pricing and billing invoices. This individual must be self-starters, contributing to the development of solutions to market needs, challenge established views at all levels when needed to assure timely project completion, and breaking down barriers, when necessary, to ensure customer needs are met. Responsibilities Provide concise weekly status reports for all Finance Data activities as assigned Promote idea generation and collaboration sessions with internal teams Follow process and protocols for data enrichment processes and technologies Communicate data requirements to Product Account Teams Communicate process changes to interfacing / cross functional organizations. Escalate data inconsistencies or issues in a timely manner to avoid “fire drill” mode. Track and log issues to be addressed in retrospectives, suggest process improvements. Effectively manage time, prioritize work, multi-task across many assignments. Enforce workflows and business rules to improve the quality and delivery time for data enrichment Enforce SLA's for Finance Data Administration tasks Troubleshoot data related incidents Research and document rules and requirements for the enforcement of secure protocols and data integrity Other tasks and responsibilities as assigned Key Deliverables Activity Status Reports (as needed) Knowledge of Data Policy & Procedures Guide Qualifications Qualities / Skills Self-Directed/Pro-Active Decisive Problem Solver Ability to Influence Others Forward-Looking Adaptability/Flexibility Strong Business Acumen Strong Technical Background Effective Time Management Skills Strong Written and Oral Communications Ability to Multitask Collaborative Style Organized Qualifications 1+ years’ experience in the Prepaid product industry, preferably with some experience in Finance, Accounting, or Data Management. Strong leadership and interpersonal skills, with the ability to influence people and drive decisions. Foster Teamwork by working cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness. Solid technical background with ability to rapidly learn new product or platform capabilities and apply knowledge to efficient operational procedures / practices. Strong problem-solving skills and willingness to roll up one's sleeves to get the job done. Skilled at working effectively in a fast-paced environment with cross functional teams in a matrix organization. Excellent written and verbal communication skills, including confidence in presenting to C level executives. Ability to explain complex, technical topics to non-technical audiences. Bachelor’s or Associate’s degree in business, Information Technology, Engineering, Accounting, Finance, or related fields highly desired CPM or PMP Certification a plus, but not required Additional Job-Related Comments Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law. *This position is eligible for the Employee Referral Bonus Program Tier II #LI-SO1
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