**JOB DESCRIPTION SUMMARY** The Data Analyst provides advanced professional input to complex Data Management Strategy & Governance assignments/projects. Performs complex data analysis and organizes it to get meaningful reports. Conducts testing and system validation to troubleshoot complex issues related to master data management and system integrity. Recommends ways to strengthen data integrity, quality and availability across the organization. May own assigned functions to provide system support and data quality governance. Supports and provides direction to more junior professionals. Works autonomously, only requiring “expert” level technical support from others. Exercises judgment in the evaluation, selection, and adaptation of both standard and complex techniques and procedures. Utilizes in-depth professional knowledge and acumen to develop models and procedures, and monitor trends, within Data Management Strategy & Governance. **ABOUT US:** Cigna healthcare is a global health service company with roots in the US, serving more than 180 million customers and patients throughout the world. We deliver quality health care through choice, predictability, affordability and through integrated capabilities and connected, personalized solutions that advance whole person health. Cigna’s mission is to help our customers improve their health, well-being and sense of security by providing access to care. With our whole health approach, we’re focused on addressing health concerns, improving resilience, reducing stress levels and emotional health issues. Our employer promise is to remain steadfast in our commitment to fostering growth and improving lives by offering meaningful work within a positive, inclusive culture that prioritizes our colleagues. We champion teamwork and collaboration and empower our people with innovative technology to drive efficiency and amplify their impact in everything we do. Together we strive to create an environment where every individual thrives and contributes to meaningful change. **YOUR JOB:** Cigna IM consolidates data into a Common Data Model and Integrated Data Store to enable delivery of a seamless Digital experience to all our stakeholders, clients, plan members and healthcare providers. The Data Mapping team within Cigna IM provides mapping services and expertise to any team or project within Cigna IM that needs consolidated data. Your role will be a hands-on role, responsible for delivering these mapping services to our stakeholders. You will collaborate with team members, data analysts, systems analysts, product and business partners to evaluate and validate requirements and do the most optimal data mapping against our common data model. You will also be participating in developing our Data Management Tooling platform. **MAIN REPONSIBILITIES:** + Delivery of the Data Mapping team you will work in, work with ecosystem, project managers, scrum masters and product owner to ensure that work is completed and that queries, issues, escalations are resolved. + Owning individual mappings for inbound or outbound mapping, own updates to mapping documentation, monitor evolving scope & perform gap analysis, plan and lead workshops, follow-up on CRs to incorporate in plan, manage SMEs and allocate pre-work and research, provide metrics, action data QA feedback. + Build SQL queries to check the results from the mapping workshops. + Validating change requests with full team, perform impact analysis, update and Cigna Data Model + Establishing and maintain strong business relationships with key stakeholders. **SKILLS AND KNOWLEDGE NEEDED:** + Problem solver with excellent analytical skills and people skills + Strong communication and presentation skills with ability to organize and facilitate workshops with several stakeholders + Should be resourceful, work well under pressure, and able to keep up in a fast-paced environment. + Extremely detail oriented, with excellent organization skills + Ability to build strong working relationships across the organization + Strong preference for Data Management; able to bridge Data Engineering teams (Mapping, Build & Test data flows, Data Governance) and business/project teams. + Capable of writing (T-)SQL code to check the results from the workshops. As we operate in an Agile environment, as a full-stack team member you might assist in building and maintaining SQL (and SSIS) code to ingest the mapped data into the Integrated Data Store. + Understanding of Healthcare Insurance industry **IDEALLY YOU’LL HAVE EXPERIENCE WITH:** + Extensive experience of data analytics / business analytics experience strongly preferred + Experience with standard tools such as MS Excel + Experience with SQL and affinity with Relational Data Models + Proven ability to manage stakeholder communications and facilitate workshops, demonstrating strong verbal and written skills + Demonstrated knowledge of healthcare products, benefits, claims, and/or customer service or related experience + Experience with Data Management tools such as Informatika, Collibra, Erwin is a plus **WHAT WE OFFER:** + Permanent contract. + Private pension + Multicultural working environment with Hybrid working. + Enjoy working from the comfort of your home 3 days per week and 2 days from our Nairobi office. + Social Benefits. + Private Medical Insurance. + Educational Development Program. **What we are looking for** We are seeking individuals who thrive in collaborative environments, are passionate about driving meaningful change, and are excited to grow in a company that prioritizes its people. **Join us and be part of a company where your growth, ideas and contributions are valued. Let’s create something extraordinary together. It’s time to look to your future and apply to work for Cigna today!** **About Cigna Healthcare** Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If_ _you require reasonable accommodation in completing the online application process, please email:_ _SeeYourselfEMEA@cigna.com_ _for support. Do not email_ _SeeYourselfEMEA@cigna.com_ _for an update on your application or to provide your resume as you will not receive a response._