Join Us and Make a Difference!
At Change Grow Live (CGL), we’re not just a leading national charity—we’re a team of passionate individuals dedicated to transforming lives. We combine evidence-based practices with compassion to create services that empower individuals and that are deeply rooted in the local community.
Now, we’re excited to launch our new Specialist Smoke-Free Service, and we’re looking for a dedicated Data Administrator to join this new team. This role is based in Bromley, a vibrant and diverse community where you will play a crucial role in supporting the operational success of the Specialist Smoke-Free Service.
As a Data Administrator, your work will ensure that accurate data collection, efficient administrative processes, and robust reporting systems drive the delivery of high-quality, impactful service.
Hours of Work
This is a full-time position offering 37.5 hours per week.
SalaryThe position offers a competitive full-time salary between the range of £23,400.00 to £23,685.20, depending on your experience (salary will be pro rata for part time hours).
This reflects the importance of the role and the value we place on your contributions to the team and service.
Additional AllowanceAs this role is based in an area eligible for Outer London Weighting, you will receive an additional allowance of £2,163.27, enhancing your overall salary.
Please note that interviews will take place on Thursday, 27th February 2025. The highest-scoring candidates will then be invited back for a Values-Based Interview on Friday, 28th February 2025.
Responsibilities What You’ll Do
As a Data Administrator, you will play a key role in keeping our operations organised and efficient. Your attention to detail and administrative support will help ensure the smooth running of the Smoke-Free Service, contributing to its success and positively impacting the lives of those we support.
Key Responsibilities:
Support the Management Team by maintaining efficient administration, IT, and telecommunication systems.Be the go-to person for all data-related matters, providing clear advice, reports, and information.Manage an electronic filing system to ensure client data is organised and accessible.Maintain accurate and comprehensive client records and data collection.Assist in the development and upkeep of Quit Manager, our specialist data system.Collate and submit regular data and performance reports to support service goals.Handle calls and correspondence from service users, external agencies, and staff with professionalism and empathy.Actively contribute to the monitoring, evaluation, and improvement of the service.Engage with service users to gather feedback for ongoing service development.About YouYou excel in a fast-paced environment, bringing strong organisational skills and a passion for making a difference. You’re detail-oriented, proactive, and thrive on ensuring everything runs smoothly behind the scenes.
What We’re Looking ForAs a Data Administrator, you will:
Support Operational Efficiency: Work closely with the Management Team to ensure that administrative, IT, and telecommunication systems are effective and efficient.Deliver Clear Communication: Provide advice, information, and reports in a clear and concise manner through the most appropriate channels.Maintain Accurate Records: Keep detailed and comprehensive records of client data, ensuring accuracy and compliance at all times.Be the Data Go-To: Act as the primary contact for all data-related matters, handling regular and ad hoc data requests.Organise Data Systems: Manage an electronic filing system to keep client information well-organised and easily accessible.Support Quit Manager Development: Assist in the development, servicing, and maintenance of the Quit Manager system to streamline service delivery.Collaborate on Reporting: Work with the Senior Advisor and wider team to collate and submit accurate monthly and quarterly data and information reports.Handle Inquiries with Care: Ensure all telephone calls from agencies, clients, and colleagues are handled promptly, courteously, and directed to the appropriate personnel when necessary.Drive Service Improvements: Contribute to monitoring and evaluating the service offered to clients, ensuring service user feedback informs ongoing developments.This role is perfect for someone who thrives on supporting a team, ensuring efficient processes, and contributing to a service that makes a real difference in people’s lives.
What We OfferJoining CGL means being part of a supportive and inclusive workplace where your contributions are valued. We provide opportunities for growth, development, and a range of benefits:
25 days of annual leave (plus bank holidays), with an additional day added each year of service for the first five years. Annual leave is pro-rated for part-time roles.Wellness Support: Paid weekly wellness hour (pro rata), access to a wellness hub, and Employee Assistance Programme.Flexible Working: Work arrangements that suit your needs.Pension Scheme: Contributory pension to plan for your future.Discounts: Access to exclusive deals on shopping, cinema, holidays, and more.Training & Career Progression: Opportunities to grow your skills and advance your career.Refer-A-Friend Scheme: Earn rewards for introducing friends to the team.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you.
Please Note: If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (www.gov.uk)
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Salary Range (pro rata if part time) CGL points 17 to 18 (£23,497.50 - £23,685.20) ILW / OLW /Fringe Outer London Weighting (£2,163.27) Interview Date 27/2/2025 Closing Date 21/2/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Rachel Nichol | Rachel.Nichol@cgl.org.uk Please note that we require you to be 18 years of age or older to be considered for this volunteering role. This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level. Options ApplyApplyShareEmail this job to a friendRefer <p style="margin: 0cm;"><span style="font-size: 14.0pt; font-family: 'Century Gothic',sans-serif;">Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.</span></p><p style="margin: 0px;"><span style="font-size: 14.0pt; font-family: 'Century Gothic',sans-serif;"> </span></p> Share this vacancy on your newsfeed
We believe that having diverse people working as part of our team makes us the organisation that we are.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.
The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.
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