Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.

Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Respond effectively to the diverse perspectives, needs, and feelings of others.Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.Use critical thinking to break down complex concepts.Understand the broader objectives of your project or role and how your work fits into the overall strategy.Develop a deeper understanding of the business context and how it is changing.Use reflection to develop self awareness, enhance strengths and address development areas.Interpret data to inform insights and recommendations.Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Summary -   

A career in our Managed Services team will provide you with an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Data, Testing & Analytics as a Service team brings a unique combination of industry expertise, technology, data management and managed services experience to create sustained outcomes for our clients and improve business performance. We empower companies to transform their approach to analytics and insights while building your skills in exciting new directions. Have a voice at our table to help design, build and operate the next generation of software and services that manage interactions across all aspects of the value chain. 

 

Minimum Degree Required (BQ) *:  

Bachelor's degree  

 

Degree Preferred:   

 

Required Field(s) of Study (BQ):   

 

Preferred Field(s) of Study:  

Computer and Information Science, Management Information Systems 

  

Minimum Year(s) of Experience (BQ) *: US 

 

Minimum of 3 years of experience 

 

Certification(s) Preferred:  

 

  

Required Knowledge/Skills (BQ): 

 

Preferred Knowledge/Skills *:  

 

Required Skills: 

 

Primary Skill: Tableau, Visualization, Advance Excel 

Secondary Skill: Power BI, Cognos, Qlik, SQL, Python, Advance Excel, Excel Macro 

 

BI Engineer: 

Should have minimum 6 years hand on experience building advanced Data Analytics Visualization and reporting by using Tableau. 

Should have experience in creating visually impactful dashboards in Tableau for data reporting. Extract, interpret and analyze data to identify key metrics and transform raw data into meaningful, actionable information. 

Expertise in formulas / DAX, Measures, Establishing hierarchies, Data refresh, Row/column/report level security, Report governance, complex visualizations, level of detail (LOD) expressions etc. 

Extensive experience in developing, maintaining, and managing Tableau driven dashboards & analytics and working knowledge of Tableau administration/architecture. 

Ability to create and replicate functionalities like parameters (for top fields, sheet switching), interactive buttons to switch between dashboards, burger menus etc. 

Participate in requirement gathering with business and evaluate the data as per the requirement. Coordinate and manage data analytics & Reporting activities with stakeholders. 

Expertise in writing and analyzing complex SQL queries. Excellent problem solving, design, debugging, and testing skills, Competency in Excel (macros, pivot tables, etc.) 

Should have minimum 5 years’ hands on Experience of delivering Managed Data and Analytics programs (Managed services and Managed assets) 

Should have Strong communication, problem solving, quantitative and analytical abilities. 

Effectively communicate with project team members and sponsors throughout the project lifecycle (status updates, gaps/risks, roadblocks, testing outcomes)       

 

                 Nice to have: 

Certifications in Tableau and other visualization tools is an added advantage. 

Certification in any cloud platform 

 

Experience in Data ingestion technology by using any of the industry tools like Informatica, Talend, DataStage, etc. 

 

 

 

 

 

 

 

 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Automation, Automation Framework Design and Development, Automation Solutions, Budgetary Management, Business Process Automation (BPA), Business Process Improvement, Business Process Outsourcing, Business Transformation, Communication, Continuous Process Improvement, Creativity, Data Quality Automation, Deliverable Planning, Delivery Excellence, Design Automation, Digital Transformation, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity {+ 24 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date