Sofia, //SOFIA CITY PROVINCE, Bulgaria
23 days ago
Customer Support Expert with Dutch and English

Company Description

Sutherland is a global leader in driving business and digital transformation. Over the last 35 years, we have partnered with iconic brands worldwide to deliver revenue growth, operational efficiency, and innovative business models.

Job Description

Sutherland environment is success focused, team-oriented and laser focused on Experiences that Matter to our set of Global organizations. Do you have the ability to thrive in a fast paced, self-starting environment? We are looking for candidates with a passion for people and the ability to delight our most coveted asset, our customers! 

Responsibilities: 

Moderate pending user generated content against a set of community guidelines on the admin platform. 

Maintain key quality, productivity & SLA metrics as outlined by the client. 

Research products/services/content across several online platforms. 

Contribute to team effort by accomplishing related results as needed. 

Assistance on translating knowledgebase articles and other items as needed.  

  

Requirements: 

Fluent in both English and Dutch - written and verbal 

Excellent web research skills. 

Keen attention to detail. 

Working knowledge of G Suite applications 

Good time-management skills 

Salesforce experience is a plus  

You will get to enjoy 

 A very competitive salary 

 Attractive performance incentives 

Top-notch training 

Unique social benefits package which includes: additional health insurance, life insurance, food vouchers, gift vouchers, and internet allowance 

Employee recognition programs 
  

It’s not just a job, it’s your career. 

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