Your Title: Customer Support - Accounting Management/Receivable

Job Location: Kuala Lumpur - Malaysia

Our Department: Transportation

What You Will Do

Alignment and ensure compliance with HQ accounting process / Guidelines

Support New account verification during On boarding of New Carrier / Shipper

Provide Internal documentation support required based on different Asia country payment requirement

Check and Maintenance TPA for account section data accuracy especially New Carriers

Support Monthly invoice run by HQ – Check for error and follow up on specific Carrier / Customer’s invoice submission requirement

Ensure Customer’s PO details is provided, updated in PA and account dept

Liaise and troubleshoot payment issue with Customer Account owner or shipper customer support

Raise ticket to Account for carrier's credit notes

Daily / monthly Reconciliation of invoice payment make vs Invoiced

Ensure Monthly AR report accuracy with Roedl / Agreed Credit terms currently not capture

Sent monthly SOA to Customers especially late payment customers

Monitor and Manage all account Receivable issue with Asia Based Customer

Follow up and work with customer on outstanding invoices for payment within Credit terms

Freight Audit customer's payment management

Support account Annual external Audit process

What Skills & Experience You Should Bring

Basic IT-Knowledge: MS Office- Word, Excel, Google Mail, PowerPoint

Studies in Accounting (Major in Operations/ transportation field a plus)

Excellent spoken and written English (Mandatory) & Local native language

Ability to speak & write English or Chinese language will be a plus.

Outstanding communication and interpersonal skills

Self-motivated, independent and solution-oriented individual with a focus on customer

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We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.

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