Perdue Foods is part of Perdue Farms, a family-owned company heading into it's second century of growth and innovation. With a goal of becoming the most trusted name in premium proteins, we create products for consumers and for retail and foodservice customers around the globe, while changing the way animals are raised for food

Summary

To be the liaison between, sales, customers, drivers and distribution to ensure product is efficiently tracked and delivered in a safe and legal manner on-time and in full.

Principal and Essential Duties & Responsibilities Maintain phone and email communication between internal and external customers  Monitor and track status of loads appearing on exception monitors for all PODs at an elevated level Communicate with customers and sales regarding late deliveries and record updated data as appropriate in system. Reschedule deliveries as needed using web based scheduling systems and assist in maintaining the master log-in sheet Process forms with information for breakdowns, discrepancies, accidents, personal injury, product recall, etc…  Familiarity with Office 365, spreadsheets and reporting functions that will be incorporated into daily responsibilities of the job  Provide support for fellow customer service team members and be readily available to answer questions and concerns as it relates to the customer service role  Engage in weekly hands-on development within the dispatch role to act as a fill in when needed and prepare for next opportunity  Other duties as assigned by Supervisor
  Minimum Education

REQUIRED: 

High School Graduate or GED preferred Strong interpersonal skills Strong communication, organizational, and analytical skills Knowledge of standard software applications 1 – 3 Years applicable experience

 

PREFERRED: 

Associates Degree preferred

Experience Requirements Experience Preferred Environmental Factors and Physical Requirements

Perdue Farms, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.