**Job Description Summary** **Job Description** **Required Qualifications:** · Level 2 requirements in accordance with job description, PPR, and skills matrix for dept. · Actively participate in a team environment that uses lean and 5S practices to improve products and processes **Skill Level:** · Advanced verbal, written communication skills · Proficient ERP skills v Proficient Microsoft Office skills **Essential Functions & Responsibilities:** · Quote Jax Repair Station orders daily to customers · Ability to support Norwich as required · Complete Repair Station orders upon approval of quote from customer · Manage Exchange order quotes · Work to resolve issues preventing orders from being processed or released through internal/external communication outlets · Communicate with customers · Coordinate with Engineers/PSE/Quality on investigative and/or warranty returns · Ability to investigate, resolve, and process disputes · Ability to interact with all levels of the organization · Ability to answer, communicate and win customer confidence · Ability to multi-task · Ability to train less experienced team members · Ability to process various applicable workflows · Provide effective customer service and understand customer needs · Coordinate with Sales Directors and Customer Program Managers for resolution of any issues (Quotes and pricing) · Ability to learn all product lines · Ability to learn all order types · Ability to review and interpret customer PO’s for compliance · Ability to learn and manage SOP’s · Ability to navigate customer portals · Active careful selection panel member · Pass annual eye exam specific to job title · Cross train within department · Support manufacturing operations across departments and product lines, being flexible as needed · Perform other duties as assigned _This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.