This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

What will you be doing?

1. Order handling:

Order taking from Customer (mail/fax/phone)

Customer order entry into JDE based on agreement offers

Products inventory level monitoring based on BO procedure

Passing through of customer orders to warehouse application

2. Invoice make out:

Invoice make out in JDE

Credit Note in JDE

Sending an invoice to the Customer

3. Claim service:

Customer complaints settling

Proactive action in order to settle Customer`s claim in line with Baxter`s procedures

4. Cooperation with Customer:

Order receipt

Communicating with Customers about product availability according to agreements and procedures

Communicating with customers about order handling status

5.   Reports creation in JDE        

6.   Cooperation with the Tender Team, Commercial Team, Finance, Supply Chain 

Qualifications

Previous experience in customer service (i.e. logistics)

Good knowledge of MS Office

Proficient in English

Compliance with country-specific requirements

Communicative, customer-focused

Well-adapted, independent in driving tasks but also a strong teammate

Driven to deliver high-quality service

We offer:The probation period is 3 months and then for an indefinite period.Competitive salary, annual bonuses, and recognition award program.A workplace environment that is based on our values: collaboration, speed, courage, and simplicity.Possibilities for development on a personal and professional level in one of the top global MedTech companies.Package of benefits including Private medical care (Lux Med), Life Insurance, and a Multisport card.Bax4U - cafeteria/lunch cards (300 PLN monthly).PPE program with well designed conditions available for each employee after 3 months.Fully covered language courses (English or other languages according to business needs).Company Car or Car AllowanceCo-financing of holidays and an additional 2 days off from work annually.An additional extra day for a birthday.Employee Stock Purchase Plan.Warsaw office location - Powiśle!

Baxter is committed to supporting the need for flexibility in the workplace. We do so through our flexible workplace policy, which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please get in touch with us to request an accommodation.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.