Customer Service Representative - Majuro
United Airlines
**Description**
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. Our careers include competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
The Airport Operations department keeps operations at our airports running smoothly through planning, organization, and supervision.
**Key responsibilities**
+ Provide assistance to the traveling public by performing various customer service duties in the airport terminal
+ Prepares tickets, determines fares and routing to ensure passenger's travel needs are met
+ Responsible for daily cash and credit card sales
+ Handle reservations and Mileage Plus inquiries
+ Receive and direct incoming calls, greet and direct customers, tag and handle bags
+ Required to staff ticket counter, boarding gates, and baggage claim area
+ Security Screen baggage and passengers
+ Assist with cabin inspections and cleaning, lavatory services
+ Perform other duties as directed by station management to provide customer service support
**This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.**
**Qualifications**
**What’s needed to succeed (minimum requirements)**
+ High school diploma/GED
+ Must be able to type at least 20 wpm
+ Must possess excellent customer service skills
+ Must be able to work in a fast-paced environment
+ Must be flexible to work any shift assigned within a 24 hour/day, 7 day/week operation including weekends, holidays and overtime as needed.
+ Ability to work outside in all weather conditions (e.g. rain, heat, humidity, etc.) and in open baggage areas for extended periods of time
+ Ability to work where there will be exposure to high noise levels
+ Ability to work in a high-pressure, safety-sensitive, deadline driven environment
+ Willing and able to travel to the U.S. for training
+ Must be fluent in English (written and spoken)
+ Must be eligible to obtain and maintain credentials necessary for the position
+ Must be legally authorized to work in the Republic of the Marshall Islands for any employer without sponsorship
+ Reliable, punctual attendance
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