PRN including Weekends, Mornings, Afternoons, Evenings, Nights – Rotating Holidays.  We are searching for a team-oriented, energetic individual who takes pride in providing excellent service to patients, team members, and providers to join our team at IU Health, Ball Memorial Hospital. As a Customer Service Representative for over 100+ offices, you will be the primary contact for all of IU Health in the East Central Region functioning as the operations command that answers, routes, and manages critical and non-critical calls 24 hours a day, 365 days a year.

Must Haves:

Proficiency with Computers & Telephone Inquiries Required  Customer Service Experience Required Knowledge of Medical Terminology Preferred  Strong Verbal Communicator Strong Interpersonal Skills Medical Office/Healthcare Facility Experience Preferred

• High School Diploma/GED. No experience required. 
• Knowledge of medical terminology and medical coding preferred. 
• Ability to type 30+ words per minute. 
• Requires working knowledge of computers.