Adecco is currently assisting a medical products company in staffing for a Customer service representative in Houston, Tx. Apply Now! **Job details** **Title:** Customer Service Representative Schedule: 10 AM – 7 PM Job Purpose: Serve as the primary customer service interface for both internal employees and external customers. Handle inbound and outbound calls, addressing patient inquiries, requests, and concerns with efficiency and professionalism while ensuring a positive customer experience. **Key Responsibilities:** 1. Provide responsive and reliable customer service, acting as a liaison between customers and internal departments as needed. 2. Conduct audits to recover company equipment. 3. Address and follow through on patient inquiries, requests, and complaints in a timely and professional manner. 4. Deliver knowledgeable, efficient, and courteous service to all customers. 5. Support additional tasks as assigned, including special projects. **Quality Systems Responsibilities:** Ensure compliance with all quality requirements, integrating best practices into daily responsibilities. Qualifications: • High school diploma or equivalent. • 0–1 years of experience in a customer service role. Additional Requirements: + Strong verbal communication skills with the ability to convey information clearly and professionally. + Maintain a professional phone demeanor with no use of slang. + Ability to work effectively in a fast-paced, high-volume environment. + Strong conflict resolution and problem-solving skills. + Adherence to workplace policies, including a no cell phone usage policy while on the floor. Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. **Pay Details:** $20.00 to $22.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance