About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ We’re Hiring for a Customer Service Representative in Clackamas, OR!Transdev is proud to offer: $21.85/hourAttractive benefits package, including 401(k) with company contribution, medical, dental and vision. Paid time off & vacation.Our Customer Service Representatives are responsible for:Responds to customer inquiries and problems by providing timely and accurate information or 
directing inquiries to supervisor or Quality AssuranceFollows and explains policy and procedures as outlined in operations and procedure
documents.Treats each customer/caller with courtesy, dignity, respect and protect privacy.Meets or exceeds established performance requirements.Schedule authorized trips for eligible members in workplace softwareRemains knowledgeable of all policies and procedure changes.Adheres to the work schedule in order to handle the call volume and contractual requirements, 
unless request made by supervisor.Document denials of trip requests in workplace software. Provide education to callers regarding transportation services and refer ineligible callers to 
other transportation resources.  Attend team meetings. All other duties as assignedTo qualify as a Customer Service Representative, you’ll need:A minimum of a High School diploma or GEDAble to operate a computerComplete all training requirementTyping speed 35 WPMProficient in time management and multi-taskingExperience explaining benefits or providing directive to customersCommunicate clearly in EnglishAble to operate standard telephone systemExceptional customer service skills with professional, customer-focused telephone etiquetteExcellent attendanceThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants:  Please review here: https://transdevna.com/california-employee-privacy-policy for CA Employee Privacy Policy.