Customer Service Representative
Robert Half Office Team
Description
We are looking for a Customer Service Representative to join our team in St. Paul, MN for a short-term assignment. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about providing excellent customer service. The primary focus of this position is to assist customers by answering inquiries, processing requests, and supporting internal teams with administrative tasks.
Key Responsibilities:
+ Provide friendly and professional customer service via phone, email, and in-person interactions.
+ Address customer inquiries, concerns, and complaints in a timely and efficient manner.
+ Process orders, returns, and account updates while ensuring accuracy.
+ Maintain and update customer records in company databases.
+ Assist with data entry, documentation, and administrative support as needed.
+ Collaborate with internal teams to resolve customer issues and ensure smooth operations.
+ Follow company policies and procedures to ensure compliance and consistency in customer service delivery.
+ Identify opportunities for process improvements to enhance the customer experience.
Requirements
Qualifications & Skills:
+ Previous experience in a customer service role is preferred but not required.
+ Excellent verbal and written communication skills.
+ Strong problem-solving abilities and attention to detail.
+ Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and data entry systems.
+ Ability to multitask and stay organized in a fast-paced environment.
+ Positive attitude, teamwork mentality, and a commitment to providing exceptional service.
+ Ability to learn new systems and processes quickly.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
Confirm your E-mail: Send Email
All Jobs from Robert Half Office Team