Description We are in search of a Customer Service Representative to join our government sector team located in Rialto, California. As a Customer Service Representative, your primary duties will involve addressing customer inquiries, maintaining up-to-date customer records, and ensuring the smooth operation of customer accounts. This role offers a short term contract employment opportunity. Responsibilities: • Efficiently handle inbound and outbound customer calls • Ensure prompt and accurate data entry of customer information • Assist customers by resolving their issues effectively • Utilize customer service software to manage customer interactions • Maintain a high level of customer service through email correspondence • Monitor customer accounts and take necessary actions as required • Manage order entry operations diligently • Use Microsoft Excel and Word for various tasks • Schedule appointments as per the needs of the customers. Requirements • Minimum of 3 years of experience in a customer service role, preferably within the government sector. • Proficiency in answering inbound calls, handling both inbound and outbound calls. • Demonstrated experience in call center customer service. • Strong skills in customer service and ability to manage customer queries efficiently. • Proven experience with data entry tasks and order entry. • Ability to handle email correspondence professionally and timely. • Working knowledge of Microsoft Excel and Microsoft Word. • Experience in scheduling appointments, managing calendars and coordinating meetings. • Familiarity with customer service software and ability to learn new systems quickly. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .