Work Flexibility: Remote

What you will do-

Provide phone support for inquiries from sales and healthcare professionalsEngage, interact, and respond in a prompt, accurate, courteous, and poised manner to encourage positive business relationshipsSupport Sales Department by providing answers to questions generated by telephone, e-mails and fax. Researches responses with salesKeep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions takenDetermine charges for services requested, collaborate with Corporate Accounts Receivable for collection payments, and/or arrange for billingPrepare product or service reports by collecting and analyzing customer informationMaintain customer pricing in ERP system, including entering contracts as requiredImplement procedures to maintain accurate inventory records in the ERP system through proper billing and replenishment processesImplement procedures to manage inventory shelf life and expiry records

What you will need-

High School diploma or equivalent - required (Associates Degree - preferred)3+ years of customer service, data entry, account management, or relevant experience - requiredDemonstrated computer skills required (e.g. ERP systems, Outlook, Access, Excel, and Word.)Must have the ability to work flexible hours, as needed to support the business needs, including weekend and evening call as needed

$20.08 - $32.87 per hour plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Travel Percentage: 0%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.