Description We are seeking a diligent Customer Service Representative to become a part of our team in Fairfield, New Jersey. In this role, you will be responsible for order processing, shipping coordination, and inventory management. You will also track orders and provide exceptional service to our customers. This opportunity offers a contract to permanent employment. Responsibilities: • Manage customer orders efficiently and ensure accurate processing. • Coordinate shipping efforts and maintain a close watch on inventory levels. • Keep track of the status of orders and maintain necessary records. • Provide excellent customer service and resolve any customer-related issues. • Maintain a detail-oriented approach in all customer interactions. • Exhibit strong verbal and written communication skills with customers. • Handle large kitchen equipment orders, primarily for detail-oriented kitchens and restaurants. Requirements • Proven experience in a customer service role • Demonstrable ability to resolve customer service issues effectively • Proficiency in order entry systems and processes • Excellent communication and interpersonal skills • Ability to handle multiple tasks simultaneously while maintaining attention to detail • Strong problem-solving skills and a solution-oriented mindset • High level of patience when dealing with customer complaints and queries • Good understanding of customer service practices and principles • Ability to work well in a team environment • Flexibility to work in different shifts, including weekends and holidays • Proficient in using office productivity tools and customer service software • High school diploma or equivalent; higher degree in a related field would be an advantage. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .