**Alaska Waste is now hiring a** **Customer Service Representative in Anchorage, AK!** **Be the Voice That Connects Our Community to Exceptional Service** **📍 Location:** Anchorage, Alaska **🕗 Schedule:** Monday–Friday | 8 AM – 5 PM (No late nights!) **💵 Pay:** Starting at **$21.00 per hour.** **📅 Type:** Full-Time | Office-Based **🌟** **Why Join Alaska Waste?** At Alaska Waste, a **Waste Connections company** , we do more than keep Alaska clean—we build strong communities with every customer call. We're looking for a **Customer Service Representative** who’s friendly, reliable, and ready to grow with a company that values your talent. If you love solving problems, thrive in a fast-paced setting, and want a stable job with **great benefits and real career growth** , this is the role for you! **💼** **What You’ll Be Doing** You’ll be the first point of contact for our customers—helping them with service questions, resolving issues, and ensuring their needs are met quickly and professionally. Your day-to-day will include: + Answering incoming calls and assisting customers with service requests, billing, or account changes + Resolving customer concerns with clarity, care, and a positive attitude + Using company systems and Microsoft Office tools (Word, Excel, Outlook) + Preparing service orders, change of address forms, and account adjustments + Collaborating with internal departments to ensure excellent service + Occasionally assisting at the front desk/reception area + Promoting goodwill and offering additional services where appropriate **✅** **What You Bring to the Table** + **2+ years of customer service experience** (call center experience is a plus!) + Comfortable using **MS Word, Excel, and Email** + Fast, accurate typing & 10-key skills + Great organization, multitasking, and communication abilities + A calm and professional demeanor—even under pressure + High school diploma or equivalent preferred + Ability to work in-office (remote work may be requested during temporary protocols) **🖥️** **Your Work Environment** + Clean, bright office environment + Standard workstation (desk, phone, headset, dual monitors) + Fast-paced, high-volume call setting + Long periods of sitting and typing + Occasional exposure to elevated noise from nearby calls **💡** **Perks & Benefits** + **Medical, dental, and vision insurance** + **Flexible spending account (FSA)** + **Short & long-term disability coverage** + **Life insurance** + **401(k) retirement plan with match** + **Paid training and internal promotion opportunities** + Work with a supportive, team-first group of professionals **🚀** **Apply Today and Connect with Your Future** Ready to build your future with a growing, mission-driven company? 📝 Apply now at: www.wasteconnections.com Search for **Customer Service Representative – Anchorage, AK** and complete your application! **Waste Connections is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.