Position Responsibilities: The Customer Service Representative professionally responds and interfaces directly with inbound and outbound customer calls, ensuring customer’s needs are met timely and accurately As a Customer Service Representative, you'll ensure that the call center adheres to all policies and procedures specific to each location while addressing customer needs You will supply information for daily business operations and handle all clerical and administrative tasks required by the business unit Other duties as assigned Required Education and Experience: High School Diploma or General Education Degree (GED) with 0 to 1 plus years of general experience Equal Opportunity Employee & Physical Demands Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments. Background Check and Drug Screening Offers of employment are contingent upon successful completion of a background check and drug screening. Pay Transparency Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.