Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

We will be glad to have you in our team as a Customer Service Engineer, where you will be responsible for successfully handling everyday business activities as service incidents, installation, preventive maintenance, and system modification on demand for products within area of expertise.

Your role:

Execute service activities coordinated via the Customer Care Center, in an adequate and appropriate mannerEscalate incidents according to the defined parametersReporting ability of incidents using proper documentationComply with national and local regulations and safety standards, as well as technical and operational guidelines from Siemens HealthineersMaintain highest customer satisfaction

Your expertise/ skills:

BSc/Msc in related subject, such as Biomedical EngineeringService experience in the area of In Vivo medical devicesAnalytical skills to diagnose and troubleshoot a problemTeamwork and high level of customer service and communication skillsFluency in both Greek and English languageAbility to travel

Note: This is a field-based position which may require travel and time away from home.

The position is based in Heraklion (Crete) and the employment contract is fixed-term, handled via Randstad.

Who we are:
We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site!

As an equal opportunity employer, we welcome applications that reflect the diversity of the communities within which we work.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.

Siemens Healthineers Greece has been certified as a Best Workplace™ (2021 & 2024)!