Are you… Interested in working for an international and diverse company? Interested in working for a company that is dedicated to sustainability? If so, read on! Protecting our environment and driving sustainability is close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment. We offer: + Flexible working hours in a hybrid working environment (Tuesday until Thursday in the office) + Professional onboarding and training options + Powerful team looking forward to working with you + Career coaching and development opportunities The Customer Service and Sales Support Representative at OTT HydroMet is responsible to provide high quality service and support to our Customers and Sales associates to grow the business and gain market share. Proving administrative and organizational assistance such as generating quotes, turning quotes to orders, updating databases, proving product related information and assisting in routing technical problems is part of the job in addition to effective and timely communication with customers and providing assistance to customers as needed. This position is part of the Customer Service and Sales Support Team located in Delft, Netherlands, and will be hybrid _._ **In this role, a typical day will look like:** + Support our customers as go-to-contact with any type of question or request and work internally with cross-functional team members to provide the our customers with the support needed + Ensure high customer satisfaction + Support Sales Team + Complete phone, email and voicemail quote requests, send to the territory manager and/or customer + Support bid process by researching, preparing and obtaining bid documents + Enter orders into the ERP system + Update sales opportunities in Salesforce.com + Assist with requests on pricing, shipping, availability questions, terms and stock information + Assist in resolving customer complaints and problems + Qualify leads **The essential requirements of the job include:** + Commercial education (technical background is a plus) + 2+ years customer service and sales support experience + Language skills : Fluent in English both verbally and written. Other European languages, e.g. Dutch or German, are a plus In a world increasingly focused on how humans can responsibly live within our environment, **OTT HydroMet** ( www.otthydromet.com ) is on the frontlines, creating the critical water and weather solutions that ensure a safer future for us all. By partnering with our customers around the world, we help detect floods, make solar power more efficient, protect the environment, and save lives. Our collaborative, diverse team is made up of engineers and scientists, marketers, and researchers; people who have been in the industry for decades or have just arrived with fresh ideas. We are driven by a love of problem-solving and inventive thinking, and by the unique impact our customers make on people’s everyday lives. Bringing our global team together within our renowned brands affords us unsurpassed strength and expertise in meteorology and hydrology—and gives you the chance to build a meaningful career. Motivated by the highest possible stakes of climate change and global health, we are working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. OTT HydroMet is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World’s Most Vital Resources. At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. If you’ve ever wondered what’s within you, there’s no better time to find out. **Unsolicited Assistance** We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (https://www.veralto.com/our-companies/) , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral. Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.