Job Title:

Customer Service advisor with Greek

Job Description

We are an International Outsourcing Group, managing outsourced IT and sales services, bringing together world-class resources and expertise to help create valuable relationships between our clients, their customers and their employees.

Do you like to join the fascinating and ever-changing digital media world?

Do you enjoy discussions about TV shows and favorite films? Now you can do it while working! We currently seek Customer Service Advisors for our partner, the online streaming service of the digital media giant.

What you will do in this role:Answer phone calls, e-mails, and messages on social media and live chat from customersHelp customers with service-related issuesInform customers of promo eventsWork shifts: morning 09:00-17:45, afternoon 13:15-22:00, (Working hours are according to the market covered)Phone calls are inbound, no cold-callingSuitable for people without experienceWhat we expect:Good computer skills and good knowledge of MS OfficeAbility to quickly identify customers' problems and needsAbility to set priorities and manage daily responsibilities effectivelyA client-oriented approach, patience, and strong communication skillsTeam players with the ability to work in a Customer Service environmentLiving in the Czech Republic is a plusNative GREEK and communicative level of English in both oral and written formWe offer:Home officeMeal vouchersbenefit cardAttractive bonuses according to the performanceDaily use of foreign languages, especially English.Great referral bonusA team that is fair and human at all times, including corporate governance.Interactive activities: team-building, company parties, sports, etc.Opportunity to develop a career within a multinational environment

Concentrix

If you are interested in our offer, please apply now!

Some call us a global technology and services company. But we’re so much more. Human-centered, tech-powered, intelligence-fueled. Every day, we help over 2,000 clients solve their toughest business challenges. Trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands.

Location:

CZE Prague - Vyskocilova 1481/4 (9th floor)

Language Requirements:

Czech (Required), English, Slovak (Required)

Time Type:

Full time

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