Concord, ON, Undisclosed
13 days ago
Customer Service – Sales
Location: Concord, ON

Start Date: 20-09-2024
Date Added: 20-09-2024
Status: Accepting Candidates
Industry: Admin

Description:Hiring Customer Service along Keele and Steeles area!
Pay – $20/hr
Hours – 9am to 5pm, with possible OT
In-office 5 days/week

Job description:
Responsibilities

Answer incoming customer queries via telephone and e-mail in a professional, yet warm manner. Maintain and build relationships with assigned customers by delivering total customer satisfaction Works closely with the sales team and multi-line sales representatives to increase sales and customer satisfaction Must be a strong team player who may be called on to provide back-up support to other Account Managers portfolios, when required. Participate in some external initiatives, for example, attending promotional trade shows or visiting customers Must be able to actively liaise between all departments with regards to customer’s orders Accurate and timely dispensing of information to your account portfolio During steady season some cold calling and suggestive selling may be required Understanding the artwork process/imprint methods/product line Understanding the policies and procedures of the Company Other duties as assigned

Qualifications

Superior communication skills – both verbal and written Inside sales experience required Netsuite experience is an asset Excellent follow-up skills Time-management proficiency Communicative and interactive Strong problem-solving abilities Strong team player and a go getter Must be able to think on your feet and multi-task Ability to balance urgency, challenge and stress effectively Ability to handle multiple tasks and priorities with efficiency Communicative and interactive Proficiency in using Microsoft Office Suite Application Experience in Netsuite is a plus

if interested please send a copy of your updated resume to oancheta@cantech.agency

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