Schneider Electric has an opportunity for a Customer Satisfaction & Quality Manager  in our City, Reynosa, Tamaulipas México location. 

Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment. 

 http\://www.youtube.com/watch?v=YtExntUe89c
 

Great people make Schneider Electric a great company. 

 

What do you get to do in this position? 

Drive the Quality First value in the organization by defining the initiatives and foster customer centricity activities.Deploy the CS&Q initiatives and ensure good progress of the execution\: Cost of Quality root cause and reductionDigital quality deploymentDevelop people’s competence of the CS&Q values to achieve a high performing culture

Coordinate with GSC plants, front office and LOB to handle any quality crisis, customer escalations etc. to ensure a fast and satisfying resolution. Leverage the GSC CS&Q community to drive the best practice sharing, benchmarking and cross-plant or BU projects.Serve as staff member to the ASCO GSC VP while maintaining dotted line responsibility to LoB Quality Lead Drive continuous improvement within the plants utilizing data trend analytics.