Customer Relationship Manager
Aramex
Location -Cape Town , ,South Africa (ZA)
Job ID -5985
Key Responsibilities
Scheduling of business appointments with client base/bookAchieve individual targets
Maintain existing business
Identify & grow client base and revenue through selling of additional supply chain products
Establish customer needs, developing opportunities and grow customer base
Update call and Salesforce reports
Prepare and present proposals and presentations to clients
Effectively and efficiently deal with client queries
Identify and escalate possible threats to existing business
Skills
Sound negotiation skills An eye for business opportunities Ability to work independently with minimum supervision Communication and Interpersonal Skills Problem solving and creative thinking Customer Service orientation Relationship Building
Competencies
Problem Solving Planning and organising Building and maintain relationships Customer focus Stress Tolerance Communication (Verbal & Written)Company Overview:
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.
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