Job Description

Externally:

Customer complaint management:Quick response and effective communication with customer, coordinate with relative functions to investigate root cause and improve it, submit 8D report to customer

Internally:

Production process Quality:Problem solving of internal incidents, e.g. top 3 IDC issues, P2P feedback.Ensure a quality firewall installed in production processParticipate in or lead quality improvement projectsOther tasks assigned by superior.

外部：

客户投诉管理：对客户投诉的及时快速响应和进行有效沟通，确保客户满意；协调内部相关部门调查根本原因并进行改善；按照客户要求提交8D。

内部：

1. 生产过程质量：

内部异常的问题解决，如：IDC（内部失效成本）前3项不良，厂对厂异常反馈确保生产过程质量防火墙的建立参与或主导质量改善项目部门主管安排的其它任务

Qualifications

Bachelor degree or equivalent. 本科或以上学历

Mechanical or engineering background. 工科专业

Above 5 year Quality working experience. 5年質量工作经验以上

Working experience in automotive field more than 3 years. 具備3年以上汽车行业工作经验。

Automotive industry quality core tools-PPAP, FMEA, SPC, MSA. 汽车行业质量核心工具- PPAP, FMEA, SPC, MSA

Problem solving, 8D. 问题解决方法，8D

With the ability of English listening, speaking, reading and writing. 具备英语听说读写能力