Customer Onboarding Specialist
Honeywell
Ensures successful deployment and commissioning of BMS systems. They work closely with clients, project managers, and installation teams to ensure smooth implementation. Responsibilities: Collaborate closely with the design, field support and sales team for seamless system integration and final delivery of the project. Execute project start-ups, commissioning, testing, and troubleshooting of installed BAS controls on assigned projects Ensures complete compliance with internal processes and practices - Sales, Customer Support, Hardware, Procurement, and other functions Lead the programming and on-site commissioning of all system and network-level controllers as required Lead in the validation of complete system functionality and troubleshoots problems with project engineers and subcontractors to ensure proper operation Troubleshooting and resolving technical issues during commissioning. Ensuring customer satisfaction and post-implementation support, including training, troubleshooting, etc. Bachelor’s degree in Engineering or a related field. Experience in commissioning and customer support. Strong problem-solving skills and attention to detail. Good understanding of server & platform technologies, hardware, storage, networking, firmware, and software as well as system integration Prior working knowledge of system architecture in designing Integrated Building Management Systems (IBMS) , including non-standard material, control logic, network schematics, control panel power requirements and/or distribution Prior experience in programming various controllers of various makes and protocols. Should have proven prior experience of thriving in high-pressure environments and delivering critical projects on time and to good quality Additional InformationJOB ID: req470938Category: Sales Excellence and SupportLocation: HW Camp II,Bldgs 9A&9B,Plot C2,RMZ Ecoworld,Varturhobli,Sarjapur Marathahalli Outer Ring Road,Bangalore,KARNATAKA,560103,IndiaExempt
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