Customer Marketing Analyst: STB & VAMP
Tiger Brands
THE JOB AT A GLANCE
You conduct research and analysis to enable the customer marketing team to deliver competition beating commercial propositions. You review and interpret sales in and sales out data sets in order to validate the category management approaches recommended to customers and to spot new opportunities in the market which will help increase the profitability and penetration of the Tiger basket. With one eye on the past performance of customer marketing activities and one on future sources of growth and profitability, you help make our customer marketing capability a strategic differentiator.
WHAT YOU’LL BRING TO THE TABLE
Competencies
Thinking Innovation, you are driven by the need to find the right answers for other teams in our functionDriving Long Term Results, you are fixated on hitting targets and delivering service to the channel. You can see beyond one customer or one point in time.Developing Myself and Others you are open to learning new things and you find ways to grow and develop your skills and abilitiesStaying a Step Ahead you have a comprehensive understanding of channel innovations that will elevate our game
Experience
#LI-CD1
WHAT YOU WILL DO
Gather, cleanse, and integrate EPOS data, converting the information into insight for the customer marketing managersAnalyse information sources available to the team (Nielsen, Dunnhumby etc.) and identify opportunities for shopper marketing and category management improvementsInterpret ranging reports and make recommendations to support category management activities delivered by the customer marketing managers (this includes pricing, sales, competitor reports). These should confirm alignment of channel strategy with the portfolio strategyReview merchandising standards across channels in order to spot opportunities for improvementMonitor implementation of shopper plans in order to develop a common understanding within the team of what excellent activation looks likePresent measurements and analysis to customers (trade) when required as part of joint business planning or regular customer meetingsLook to develop tools and processes that help support customer teams to understand, share, and efficiently use the data they are provided with (report structures and call outs, systems to support space planning activities)
WHAT YOU WILL BE MEASURED ON
Timeliness and accuracy of reports on:Category Market share /forward share/ distributionGross margin / category profitabilitySpeed to market implementationPOP effectiveness and pricing strategyCustomer Satisfaction with support provided
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