Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight, assesses their needs, suggests alternative options, and provides resolution. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized shopping experience.Provides product knowledge through superior sales skills to serve the customer in one or more sales area, utilizes and adheres to merchandise presentation standards including, but not limited to, arranging space on sales floor, setting up promotional fixtures, displaying promotional merchandise signing, sizing, clearance, and cleanliness of the area assigned.Provides assistance to customers with completing price changes, special orders, online orders, and rain checks. May provide assistance to customers with military uniform dress requirements, insignia, and new items. Will assist with determining minor alterations and submission of certification, as needed.
SOFA RELATED REQUIREMENTS/ADDITIONAL CONSIDERATIONS: Applications will be accepted from all locally available U.S. citizens who do not have dual Japanese and U.S. citizenship.  U.S. citizens who have either permanent or temporary Japanese residency (i.e. “zairyu card” holders) will be required to have their Japanese residency status cancelled as a condition of being employed in an Exchange U.S. payroll position that results in the applicant having “SOFA status” under Article I.(b) of the U.S. – Japan Status of Forces Agreement (SOFA).  With “SOFA status” the selectee will be exempt from Japanese taxes on income earned from the Exchange, enjoy duty-free purchase privileges at the Exchange and Commissary as well as other benefits arising from having “SOFA status.”  Having “SOFA status,” however, also means the selectee will represent the United States in Japan in a quasi-Ambassadorial role.  The selectee will thus need to ensure that they consistently conduct themselves in a manner that does not reflect negatively on the United States, the United States Forces, Japan, or the Exchange.  That in turn means that the selectee will be held accountable for off-base misconduct – and in particular off-base criminal misconduct.  The selectee must understand and accept that while the facts of each case that arises will be reviewed individually, off-base criminal misconduct will often result in separation for cause.