Are you a friendly office worker? We’re looking for customer advocates able to help a healthcare company thrive! Especially someone in their data entry, customer support department! NO OUT OF STATE, SOUTH CAROLINA ONLY! Preferred: Call Center, Office Environment, Customer Service, Customer Support Training: 8:30AM-5:00PM EASTERN TIME Shifts after training: 8AM-8PM (Any 8-Hour Shift in Between) Are you comfortable taking back-to-back phone calls and email deadlines?! We want you! Job Description: · Ensures effective customer relations by responding accurately, timely and courteously to telephone, written, web, or walk-in inquiries. Accurately documents inquiries. · Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. · Provides feedback to management regarding customer problems, questions and needs. Maintains accurate records on complaints and/or other customer comments and makes recommendations for changes to management. · Identifies and promptly reports and/or refers suspected fraudulent activities and system errors to the appropriate departments. If you can fulfill those duties, I’d want to interview with you! Additional Qualifying Skills: Customer service, Customer support, Call center, Typing, Service, Customer service oriented, Customer service skills, inbound call center, Inbound call, data entry, health care, insurance, email, computer skills, Microsoft office Top Skills Details: Customer service, Customer support, Call center, customer service call center, typing service, customer service oriented, customer service skills, inbound call center. Additional Skills & Qualifications: Excellent verbal and written communication skills. Strong human relations and organizational skills. Ability to handle high stress situations. Good judgment skills. Strong customer service skills. Ability to learn and operate multiple computer systems effectively and efficiently. Preferred work experience: 1+ years of customer service or call center experience Required Software and Tools: Basic computer operating skills. Standard office equipment. Preferred Software and Other Tools: Knowledge of word processing, spreadsheet, and database software. Please APPLY & I will email/call you if you are a good fit. DIPLOMA/DEGREE Requirement: High School Diploma or higher Experience Level: Entry Level #TEKsystems #OwnChange #CSR Pay and Benefits The pay range for this position is $15.00 - $15.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Columbia,SC. Application Deadline This position is anticipated to close on Feb 14, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.