HSBC International Wealth and Premier Banking (IWPB)
We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world.
We are currently seeking an experienced professional to join our team.
In this role, you will:
Principal Responsibilities
Proactively manage a complex portfolio of clients, becoming a trusted advisor to lead strategic dialogues with clients at a portfolio level through the understanding of specific business requirements and delivering creative and flexible customer solutions
To hand over customer relationship properly to their relationship managers after closing sales
To provide excellent services to customers and ensure all enquiries and complaints are accurately and effectively resolved to customers' satisfaction
To participate actively in team building activities to share information/ideas while contributing suggestions for work improvement
Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets