The Customer Development Manager is responsible for creating an excellent customer experience.

This will be achieved by:

Maintaining existing customers and expand our portfolio within their supply chain; at the same time offer value added solutions and uncover new opportunitiesBy winning new customers, offering products from our wide product portfolio, identify added value solutions to grow both volume and profitMonitor market developments and trends with customers to add new lines to our product portfolioUltimately become the ‘go to’ solution provider and partner for all our customers

Market knowledge in Solvents, Rubber and Adhesives would be advantageous to be a successful candidate. 

 Job Responsibilities

 Growing sales, profit and volume by identifying and winning new businessPromoting chemical products from our range including Solvents, Adhesives, Rubber, Plastics, Coatings, Water treatmentAccountable for Sales Revenue and Material Margin for selected existing customersSet strategies and targets for long-term growth of top customers.Responsible for prices and quotation for own customer pool.Ensure the promotion and sales of the whole product portfolio offers (build a balanced portfolio of initiatives)Ownership of customers for selected accounts incl. lead generation, initial customer contact and customer visits (face to face / TEAMS), contract management (incl. negotiations and quotations) and deal closureResponsible for elaborating and following of account planning for key customers (e.g., A1)Plan and forecast segment sales in joint meetings with marketing, share information with supply chainGain and analyze complete market insight, indicators and trends of the assigned market segment and its (potential) customersMaintain a healthy opportunity pipeline to achieve year on year growth and achieve our strategic plan.