Customer Delivery Architect, AWS Professional Services Public Sector
Amazon.com
Amazon Web Services (AWS) is hiring Customer Delivery Architects (CDA) in our Customer Segment Professional Services group.
The Customer Delivery Architect (CDA) is a growth role within the Professional Services umbrella, and is principally oriented around a qualify-deliver-manage model. The CDA is responsible for partnering with the Professional Services leadership to dive deep into enterprise customer’s business challenge, to collaboratively propose and pre-qualify a particular set of outcomes that would result from a formal Professional Services engagement. Thereafter, the CDA remains meaningfully engaged with that customer, Amazon team and project/program to ensure high-value, predictable, and successful delivery.
In this CDA role, individuals are responsible for designing and proactively driving specialized solutions through Professional Services Go-To-Market, selling, and delivery mechanisms, all guided based on direct customer feedback. The CDA will work cross functionally with other AWS field roles to create alignment on solution customer value, effort, and transformational plans.
This is not a pure consultant role, nor is it a pure selling role. It is an individual with a unique hybrid of AWS platform expertise and hands-on building, coupled with cross-industry business acumen, including a heavy dose of passion for continued knowledge acquisition and growth, obsession for customers, and their success using AWS that will align well with the desired outcomes to be produced.
Clearance:
This position requires that the candidate selected will be an Australian Citizen that either holds or will be eligible to obtain and maintain a Negative Vetting Level 2 (AGSVA) security clearance.
Key job responsibilities
- Develop C-suite and line-of-business relationships within customer organization
- Influence and guide senior customer executives on innovation, and cloud practices
- Engage customers and collaborate with enterprise sales managers to develop strong customer and partner relationships and build a growing business.
- Leverage customer feedback to design and evolve industry-wide, high value specialized solutions
- Sell consulting engagements through proving the value of AWS services to support new distributed computing models tailored to an industry
- Coach, teach, and collaborate with AWS field sales, pre-sales, training and support teams to help partners and customers learn and use AWS services.
- Deliver value by leading high quality delivery of a variety of customized engagements with partners and enterprise customers in the commercial and public sectors.
About the team
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
The Customer Delivery Architect (CDA) is a growth role within the Professional Services umbrella, and is principally oriented around a qualify-deliver-manage model. The CDA is responsible for partnering with the Professional Services leadership to dive deep into enterprise customer’s business challenge, to collaboratively propose and pre-qualify a particular set of outcomes that would result from a formal Professional Services engagement. Thereafter, the CDA remains meaningfully engaged with that customer, Amazon team and project/program to ensure high-value, predictable, and successful delivery.
In this CDA role, individuals are responsible for designing and proactively driving specialized solutions through Professional Services Go-To-Market, selling, and delivery mechanisms, all guided based on direct customer feedback. The CDA will work cross functionally with other AWS field roles to create alignment on solution customer value, effort, and transformational plans.
This is not a pure consultant role, nor is it a pure selling role. It is an individual with a unique hybrid of AWS platform expertise and hands-on building, coupled with cross-industry business acumen, including a heavy dose of passion for continued knowledge acquisition and growth, obsession for customers, and their success using AWS that will align well with the desired outcomes to be produced.
Clearance:
This position requires that the candidate selected will be an Australian Citizen that either holds or will be eligible to obtain and maintain a Negative Vetting Level 2 (AGSVA) security clearance.
Key job responsibilities
- Develop C-suite and line-of-business relationships within customer organization
- Influence and guide senior customer executives on innovation, and cloud practices
- Engage customers and collaborate with enterprise sales managers to develop strong customer and partner relationships and build a growing business.
- Leverage customer feedback to design and evolve industry-wide, high value specialized solutions
- Sell consulting engagements through proving the value of AWS services to support new distributed computing models tailored to an industry
- Coach, teach, and collaborate with AWS field sales, pre-sales, training and support teams to help partners and customers learn and use AWS services.
- Deliver value by leading high quality delivery of a variety of customized engagements with partners and enterprise customers in the commercial and public sectors.
About the team
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
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