Customer Care Technical Specialist Wanted!

Are you ready to take your career to the next level in an international environment? Would you like to combine your technical knowledge with the use of foreign languages? Then join our team in Prague or Ostrava and help us support our internal and external partners worldwide!

With our innovative service portfolio, we enable sustainable and future-proof production for our customers. To help them navigate our platforms, we need you!

As a competent point of contact, you will:

Evaluate customer requirements Suggest appropriate services and products from our portfolio Connect customers with the right consultants for detailed assistance Coordinate worldwide orders for our Austrian customers Make informed decisions and recommendations based on technical knowledge

Our digital services help you make faster and better decisions for our customers.

Does your profile look like this? Experience: Strong background in sales/customer support or IT-related 1st level support. Language Skills: Proficiency in German and English is required. Software Proficiency: Skilled in Microsoft Office (Excel, Word, PowerPoint), Outlook, Teams, and SharePoint. Industry Experience: Experience in a technical field within an industrial environment  Communication Skills: Clear, empathetic communication and effective problem-solving abilities. Experience with Siemens product families SIMATIC, SINAMICS, or SINUMERIK is an advantage. Team Spirit: Sociable, responsible, cooperative, and customer-focused.

If this sounds like you, we want to hear from you!

Join us and be part of a team that values innovation, collaboration, equal opportunities for each colleague, and excellence. Apply now and let’s create value that lasts together!

What Siemens is offering beyond a great career opportunity:

More time to rest

Up to 33 days of vacation (5 weeks of holiday + up to 8 extra days from the benefits budget). The option to take unpaid leave for rest or travel.

Flexibility and home office

Flexible working hours and the ability to work from home, with a contribution towards home office expenses.

Individual benefits budget

Personal budget of at least CZK 24,000 to buy selected benefits from categories such as finance, wellbeing, and health.

My finance

Contributions towards pension and/or life insurance and/or DIP (a long-term investment product) from your benefits budget. Employee stock ownership plan – share in the company’s success.

My wellbeing

Cafeteria system from the benefits budget. E-meal vouchers. Company nursery in Prague and Ostrava to support working parents. Exclusive employee offers and discounts.

My health

Discounted MultiSport card. The option of access to premium healthcare and crisis support (e.g., psychological counseling).