Customer Care Representative
Agriland FS
421 North 10th Street, Winterset, IA 50273, USA | Full Time
AGRILAND FS, a financially strong and dependable cooperative serving customers in southern Iowa, eastern Nebraska, and northern Missouri is looking for a strong telesales professional with the ability to offer strong inbound customer support while executing outbound sales marketing strategies to grow market share.
Responsibilities:
+ Handle all inbound and outbound telephone calls for marketing and customer service
+ Will clearly communicate with prospects to determine needs for products and services
+ Create a positive experience through active listening and high energy customer care
+ Set up and maintain accurate account information
+ Administer credit policy on assigned products
+ Contribute to additional customer service related activities such as statement preparation and direct mail fulfillment
Requirements:
+ Prefer phone customer service experience, outbound and inbound environment
+ Experience with customer service and sales
+ Excellent listening, communication and organizational skills
+ Working knowledge of Microsoft Office - Excel, Word and Outlook
+ Demonstrate self starting skills, work ethic, with ability to work beyond normal working hours
+ Good math, reading and business skills
Position Offers:
+ Excellent benefits including company funded pension plan, 401(k), health, vision and dental insurance
+ Local opportunity in Winterset working in a casual, highly productive corporate office
+ Training and development
+ Stable and secure company
+ Career growth with opportunities to gain experience in other administrative assignments
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