+ Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. + SME in Denial Management + Should identfy and work on AR automation to simply the process and ensure it provide quality results + Provide trend analysis of issues with their appropriate solutions to the respective supervisor. + Review remittance and action the claim for solution towards payment. + Respond to customer requests by phone and/or in writing to ensure timely resolution of unpaid and denied claims. + Adhere to SOP guidelines within established productivity standards. + Report changes identified on payer adjudication guidelines. + Knowledge on appeals management. + Attending meetings and in-service training to enhance Accounts Receivable knowledge, compliance skills, and maintenance of credentials. + Ensure complete adherence to TAT and SLA’s as defined by the customer + Maintaining patient confidentiality. **Required Skills for this role include:** + 5+ years of experience working on Revenue Cycle Management regarding medical billing. + Expertise on Revenue cycle management and End to End resolution guidelines. + Expertise with Windows PC applications that required you to use a keyboard, MS office, navigate screens, and learn new software tools. + Ability to work regularly from office scheduled shifts from Monday-Friday 5:30 pm to 3:30 pm IST.