The Custom Order Fulfillment position is responsible for picking, packing, and shipping various modes of orders including Business Sales, Installation Shipments, Wholesale, Motor Freight, and DFW employee orders. This department processes all non-parcel orders in a timely and efficient manner, collaborating closely with other departments within the company. This is a full-time, hourly, non-exempt position.
Here’s a sneak peek at our world-class Distribution Center.
What We Stand For 
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities Handles the pull, sort, count, pack, build process of all Business to Business, Motor Freight, Wholesale, Installation and DFW employee orders. Responsible for processing the more complex customer orders in the distribution center, including heavy/bulky picking and detailed packing and paperwork. Responsible for dispatching USPS, UPS and LTL shipmentsPerforms all work to 100% of engineered labor management standards, with an 85% utilization. Maintains clear, concise and professional communication and interactionsCollaborates closely with various departments within the company, including Business Sales and Customer Solutions Departments to ensure on-time delivery, order accuracy, and troubleshoot issues Maintains high level of professionalism in all communication with external business partners, freight forwarders and UPS, USPS and LTL drivers Partners with other areas within the distribution center, working collaboratively with system planners, supervisors, DC management and other Maintains discretion related to all confidential/sensitive company and customer informationShows flexibility and willingness to work in other areas or types of work as needed by the businessConsistently arrives promptly to work the assigned schedule, self-managing attendance to adhere to the written distribution center attendance policy
The Benefits of Working Here
Our benefits exemplify our commitment to ensuring employees and their families are well taken care of, safe and secure. Some of our benefits include:
Competitive Pay- Starting Pay $19.50/hrMedical/Dental/Vision PlansDiscount: 50% on Elfa, 40% on Merchandise and Gift Cards, 25% on Avera and LarenPaid Time Off plus Holidays401(k) plan Ongoing training including our Leadership Development Program and Manager Training ProgramEmployee First Fund: providing grants to employees experiencing unforeseen emergenciesQualifications
What You Bring To Us
High school diploma or equivalentAbility to operate powered equipmentAbility to follow directionEngage with management team to clearly communicate business needsAbility to work in a constant state of alertness and a safe mannerStrong computer skills: proficiency in Outlook, Word and knowledge of Excel and with preferred knowledge of Warehouse Management System, MSC, and SCIIs committed to working scheduled hours and has the flexibility to work additional hours based on changing business needsKnowledge of industry business and passion for following trends in the industry Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organizationAbility to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or weekFlexible, with a positive attitude and passion for knowledgeStrong time management and organizational skills with the ability to successfully manage multiple projects at oncePossesses focused attention to detail while working quickly and accurately under pressure Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process informationAbility to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team-focused and life-changing
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act
Office Physical Requirements
State Specific Notices
Distribution Center Physical Requirements
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