New York, New York, USA
1 day ago
Culinary Supervisor - One World Observatory

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

One World Observatory

Positioned at the top of One World Trade Center—the tallest building in the Western Hemisphere—on levels 100, 101, and 102, One World Observatory provides guests with unique, panoramic views of New York City, its most iconic sites, and surrounding waters from 1,250 feet. A customized guest experience complements the seemingly endless views—evoking feelings of the City’s signature pride, hope and determination (including special interactive experiences and dining options, plus a sit-down restaurant). In 2016, One World Observatory received awards and recognition from the Concierge Choice Awards (Winner: Tourist Attraction), Themed Entertainment Association (Thea Awards for Outstanding Achievement), TripAdvisor (Top U.S. Trending Summer Attraction), and Lonely Planet (Favorite Online Listing).

THE ROLE

The Culinary Supervisor is a responsible for overseeing daily culinary operations, ensuring consistency, and supporting both staff and senior chefs with a daily focus on food quality, production standards, and culinary execution.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Follow Executive Chef and/or Sous-Chefs assignments for opening/closing procedures and food preparation, and report back to Chefs daily on progress and needs Lead the culinary team with respect and commitment to exceeding guest expectations daily Ensure the culinary team adheres strictly to the Legends | ASM uniform and grooming guidelines by perform daily uniform checks Ensure assigned team members prepare food items in compliance with portion size, quality standards, departmental rules, policies and procedures Maintain Department of Health (DOH) and Legends | ASM standards ensuring the highest quality level of food (including appropriate temperatures), rotation of product, and cleanliness and sanitation standards Identify and store meats, poultry, seafood, pasta, starches, dairy products, and all other food items according to established standards Maintain cleanliness of kitchen including walk-in coolers, dry storage, shelves, walls, floors and drains Ensure all food preparation equipment is clean and sanitized and that it is kept in a safe and operable condition, report issues to the chefs Manage team members daily planning and scheduling of work assignments Create recipe specs and standards Assist with planning menus and maintaining financial responsibility for the menu mix Add a purchasing component for all food Analyze menu and food costs and the preparation of cost and quality efficient menus/specials Assist in preparing reports regarding food and menu analysis Track, record, and replenish all food and inventory as needed Assist in maintaining the highest possible rating from the Department of Health (DOH) Assist in the oversight of daily Café operations (may need to cover shifts) Assist in the training, safety, sanitation and accident prevention controls within the kitchen Continuously develop and test recipes as well as techniques for food preparation and presentation to ensure high quality Assists in the assurance of consistent food qualities in both presentation and preparation Maintain high standards of sanitation and cleanliness Complete other duties assigned by management

 SUPERVISORY RESPONSIBILITIES

Participate in inventory monthly for department of responsibility Create schedules for the kitchen staff to ensure optimal resource management and speed of service Assist, under the guidance of the Executive Chef, in preparing annual budgeting to ensure fiscal responsibility Design new menu selections for the Café – based on seasonal ingredients and guest demand showcasing affinity for, and knowledge of, local product Purchase food product and related supplies while maintaining effective vendor relationships Respond to guest inquiries and concerns personally – or under the guidance of the Executive Chef Report and document hazardous conditions or unsafe practices within the work environment

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions:

EDUCATION AND/OR EXPERIENCE

Must be at least 18 years old Culinary degree or a certificate from an apprenticeship program Active Food Handler’s Certification Skilled in Microsoft Office Suite of applications (i.e., Excel; PowerPoint; Word) Minimum of two (2) years’ junior leadership experience in a fast-paced, high-volume restaurant or elsewhere in the foodservice industry (sports and entertainment venue – a plus) Excellent verbal and written communication skills and the ability to prioritize tasks in a deadline-oriented environment Prior experience using Kitchen Management System

SKILLS AND ABILITIES

High level of demonstrated professionalism, attention to detail, and organization Strong commitment to delivering the highest level of service with demonstrated innovation and leadership skills Fluency (verbal and written) in the English language – a must Conversant in multiple languages – a plus Ability to function effectively in a team environment Ability to follow and encourage the team to follow all safety policies and procedures, including but not limited to looking for and reporting all unsafe work conditions Complete company-wide safety training and any additional job specific safety training Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you Ability to illustrate strong attention to detail and seamless organization skills with elevated time management Ability to interact with co-workers in order to assure compliance with company service standards Flexibility, and ability, to work extended hours due to business need (e.g., nights; weekends; holidays) Sufficient mobility to perform assigned tasks, to include constant bending, pulling, pushing, and reaching for extended periods of time Ability to lift up to 50 pounds comfortably

 COMPENSATION

$25.00/hour and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401(k) plan.

WORKING CONDITIONS

Location: On Site (One World Observatory, New York City)

 PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends | ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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