Description

Summary:

The CSC Business Direct Banker works individually and as part of a team to meet and exceed Customer Solution Center and site performance goals. Provides inbound support for Business customers, and CSA overflow support.

Duties & Responsibilities:

Profile to facilitate Service to SalesAnticipate customer needs to support first contact resolutionAdhere to bank policies and proceduresManage reputational risk by complying with risk standardsExemplify core values everydayCross-sell products while following all regulatory requirementsPerforms other duties as assigned.

Basic Qualifications:

High School Diploma or GED1 year of customer service experience

Preferred Qualifications:

Demonstrating dependability with attendance history and currently not on any form of Written WarningGoal-oriented sales experienceAbility to work independently, in a fast paced and changing environmentAbility to multitask and assist multiple customers at onceMust possess exceptional written and oral communication skills, including typing, grammar and spelling proficiencyDesired candidates will have a strong referral/sales recordKnowledge of MS Office applications, various internet browsers is a plusExperience with Business Banking customers and knowledge of business services and products is preferred

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No

Workplace Type:

Hybrid

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position

This employer will not sponsor applicants for the following work visas: F-1 student, H-1B worker, O-1 worker, TN worker, E-3 worker. Applicants must be currently authorized to work in the United States on a full-time basis.