Duties
Accurate and up-to-date administration of the business membership database on the CRM system. Generate reports on the CRM system. Respond to queries in relation to membership renewals, subscriptions and general information. Provide administrative duties for the membership team. Minimum Requirements
Grade 12 and a higher education qualification in Sales Administration, Office Management and/or Information Systems 2 to 3 years’ sales administration experience specifically working on a CRM system. Previous call centre experience would be an advantage. Advanced Computer literacy in MS Office. Numeracy and accuracy. Excellent communication and interpersonal skills. Good time/task management skills.