Job Description:

Responsibilities include owning the overall operation and maintenance of all electrical, mechanical, and HVAC equipment for all data center(s) assigned and maintaining mission-critical uptime of 99.999% or higher. This position will also serve as a technical resource for the Technical Assistance Associates (TAAs), Sales, Product and Solutions Engineering. The CIM I role is also responsible for maintaining internal and external relationships and has input on efforts to improve effectiveness and efficiencies for both operational and business-related items.

Key Responsibilities and Essential Job Functions

24x7 facility on-call responsibilityExecute all aspects of data center operations, including the operation, maintenance and repair of all mission-critical equipment and systems supporting 24x7 data center operators to achieve 99.999% uptime and 100% compliance with all customer SLAs.Assists in cross-market efforts to improve the Regional Operations groupManages vendor relationshipsImplement and follow the company's policies and proceduresRead and interpret blueprints, engineering specifications, project plans and other technical documents.Drive change toward operational excellence goals. Identify constraints and propose solutionsOversee disaster recovery "dry run" exercisesOversee the installation of power for customer orders and other electrical modifications as assigned while maintaining a safe work environmentAssist with off-hours and weekend maintenance activities when required.Prepare reports on facility performance.Prepare reports on customer utilization, including space and power.Create a detailed Method of Procedures (MOP) & Standard Operating Procedures (SOP) for all maintenance and operational aspects of the center. Provide data center training and development of training material for operations staffPerform the assigned facility(s) rounds to ensure proper equipment operation, aesthetics, and cleanliness.Conduct data center tours with customers and prospectsConfigure monitoring/alerting of facility equipmentPerform other duties as assigned by management

Required Qualifications   

Associates degree or equivalent experienceHas engaged in extensive management, soft skill, and emotional intelligence training2+ years of experience with root cause analysis and troubleshooting/problem solving2+ years of experience within a critical infrastructure environment.An understanding of the electrical and mechanical systems involved in critical data center operations, including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAH unitsApplicable military experienceApplicable trade experience

Preferred Qualifications

Electrical or mechanical certifications (Associates degree or higher in a relevant engineering discipline)3+ years of experience working in data centers with an emphasis on building and equipment operationEngages in management, soft skill, and emotional intelligence trainingMeets/exceeds functional/technical depth and complexity

Physical Requirements    

Ability to sit for extended periods of timeWalk or Stand for 50% of the timeModerate or advanced keyboard usageLift 50 lbs.Travel 5% of the time

Not meeting every single requirement? No problem! We are looking for candidates who possess unique skills that set them apart from the rest. If you're enthusiastic about this role and believe you have the skills and abilities that would make you successful, don't hesitate to apply today!

Benefits of working at Flexential: 

Medical, Telehealth, Dental and Vision 401(k) Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) Life and AD&D Short Term and Long-Term disability Flex Time Off (PTO) Leave of Absence Employee Assistance Program Wellness Program Rewards and Recognition Program 

Benefits are subject to change at the Company’s discretion. 

Base Pay Range: Annualized salary range offered for this position is estimated to be $77,000 - $87,300. However, the actual pay range depends on each candidate’s experience, location, and qualifications. 

Variable Pay: Discretionary annual bonus, based on personal and company performance.

EEO Statement: Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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