Welcome page Returning Candidate? Log back in! Credit Manager - Bossier City Requisition Post Information* : Posted Date 1 day ago(11/4/2024 5:00 PM) Requisition ID 2024-8953 Division General and Administration Department Cage and Credit Employee Type Full-Time Exempt Location : City Bossier City Location : Location US-LA-Bossier City Overview

Why We Need Your Talents:

With our rapid projected expansion, the Live! Casino & Hotel Brand is searching for the right talent to grow with the organization and help drive our future success.

 

This role is responsible for making the daily Credit decisions that are made, in conjunction with existing Live Casino’s Credit Policy.  The Casino Credit Manager is responsible for being the primary Collections Representative for the property in compliance with all applicable State and Federal Laws and Live Casino’s Internal Controls and SOP’s.

Responsibilities

Where You'll Make an Impact:

Assists the guest, either in person, over the phone or through the Casino Website in completing a Credit Application. Pulls credit reports from the Credit Bureau and attaches the report to the Credit Application. Verifies the bank account information for the guest and attaches the report to the Credit Application. Establishes guests in the Central Credit Software System and pulls reports on any existing lines of credit for the guest. Determines Credit Worthiness of the guest and is responsible for evaluating risk prior to establishing Casino Credit Limit. Upon approval, enters the information for the Credit Account into the casino management system. Posts returned checks and paid accounts in the Central Credit Software System. Files all Credit Applications in the departments Credit Files. Ensures guests signature and valid identification are on file with the Credit Office and the Casino Cage. Conducts Credit research as required by the Director of Cage Operations to determine Credit Worthiness of existing Credit Accounts. Ensures that logs and files for all returned checks are completed and appropriate agencies have been notified. Reviews and submits daily and monthly reports of credit issued, returned items, collections on returns, write-offs as well as new accounts along with a quarterly report to be issued to Management. Reviews /completes Collection Agency reports based on payments received and update monthly credit status reports in compliance with State Gaming Agency/ Departmental SOP’s. Contact VIP guests as requested by Player Development Department with reminder calls prior to marker deposits. Coordinate with guests, Central Credit and Collection Agencies regarding Credit and Collection activities and interact with State Gaming Agency and Internal Audit Department as required. Communicate and assist Main Bankers with early clears, patron returns, payments by mail and Safekeeping Funds. File Chapter 7 Bankruptcy Claims with Bankruptcy Courts in compliance with Federal Laws as needed.  Coordinate with Legal and represent the casino at court proceedings when required. Monitor and track bad debts collected, associated bank fees and court cost reimbursements and update casino’s CMS system, guests Credit Files and Consumer Credit Reports. Maintain and assist in updating Department SOP’s and attend Credit Seminars as required. Completes SARC’s when necessary, within the guidelines of the Title 31 Reporting Requirements.Ability to extend complimentaries in accordance with the property comp matrix. Other duties as necessary.

Skills to Help You Succeed:

Ability to perform assigned duties and multi-task under frequent time pressures in an interruptive environment.Knowledge of Casino / Commercial Credit issuance and Credit Collections. Ability to operate department specific software programs; prepares reports, write, read, and comprehend complex memos and financial reports.Ability to perform assigned duties under frequent time pressures in an interrupted environment. Outstanding Guest Service Skills in person and over the phone. Ability to manage subordinate team members and interact and develop outstanding working relationships with members of the Casino Cage, Slot Management, Table Games Management, Player Development / Casino Hosts, and the Executive Team. Qualifications

Must-Haves:

Three (3) to five (5) years’ experience in Casino Credit or in a commercial bank working with credit issuance and Credit Collection.  High School Diploma or General Education Degree required.   Title 31 experience with SAR / SARC experience and a College Degree inYou will be exposed to an alcohol and smoking environment and must be able to work in such environment. Must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.