Senior Credit Controller

Maintain an effective and professional credit control system.

Prerequisite

Minimum of 5 years Credit Control Experience in the Insurance Industry

Competencies

Able to demonstrate experience within Credit Control in the Insurance Industry Computer literate Excellent skills in Microsoft Word and Microsoft Excellent communication skills are Must have the ability to prioritize Accuracy / high attention to detail Must be able to take initiative Must be able to identify and solve problems Must have exceptional interpersonal skills Excellent communication skills, both written and verbal Strong diary & time management skills Meeting

Main Duties and Responsibilities

Risk Management

Plans and initiates strategies for premium collections Ensure that tight credit control is maintained on all outstanding insurance premiums through coordination of all collection activities ensures prompt collections Correct payment allocations Account reconciliations Where required initiate proceedings to ensure outstanding debts are bought to a satisfactory conclusion Conducts market surveys and identify changes in the insurance industry

Operations

Monitors and controls the outstanding premium book Compiles, disseminates and monitors implementation of collection policies, procedures and FSB regulations Ensure that compliant brokers are loaded Analyses arrear premiums monthly. To ensure strict and continuous follow-up of outstanding premiums Regularly review non-performing brokers in terms of late payments and plans/strategies for recovery of those premiums. Debit Order recalls and Forced Performs other duties that may be assigned from time to Prepare operational analysis of monthly results & trends

Client Service

Handling of queries and feedback to internal/external customers Continuous improvement of service delivery in terms of service level agreements and optimize performance management Develop relationships with clients and sales through on-going communication Optimize business process efficiency

 

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.