Credit Control Supervisor
Smith Garb & Associates
A completed B.Com (Accounting / Diploma or Credit Management 5 qualification coupled with a minimum of 5 years Credit Control experience, of which, 3 years needs to be at a Team Leader / Supervisory level. Excellent analytical skills with the ability to evaluate financial information, perform risk assessments and make informed credit decisions; strong customer focus; exceptional attention to detail and accuracy in data entry and documentation; outstanding communication and negotiation skills with the ability to build relationships with clients and effectively resolve conflicts; strong time management and organisational skills with the ability to prioritise tasks and meet deadlines. KPI's include: engaging with customers to establish payment plans, negotiate payment terms and resolve billing enquiries or disputes; monitor customer accounts to ensure timely payments and address any payment delays or discrepancies promptly; assist Returns and Reconciliations Clerk on an ad hoc basis to ensure cross functionality of the debtors function; weekly submissions of tax invoices; monthly reconciliation of customer accounts; preparation for monthly statements submissions to customers; monitor and manage the credit control processes, ensuring adherence to company policies and procedures cover for month-end. Syspro experience highly advantageous.
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