Description On behalf of our client, an technology related distributor in North OC, we are currently seeking a Credit Supervisor. The Credit Supervisor leads the company's credit and collections function, minimizing credit risk while maximizing profitable sales. This involves investigating customer creditworthiness, establishing credit terms and limits, managing collections, developing and implementing credit policies, and supervising credit staff. The Credit Supervisor will also collaborate with sales and other departments, leverage technology to streamline operations, and maintain strong relationships with customers and industry peers. Day to Day Responsibilities · Credit Risk Management: Investigate and analyze the credit standing of existing and potential customers, including major distributors, advanced product group accounts, and online/e-commerce accounts. Determine appropriate credit limits and payment terms based on financial analysis, industry trends, and risk assessment tools. Regularly review and update customer credit lines. · Team Leadership and Development: Supervise, train, mentor, and evaluate the performance of credit personnel (Credit Specialists, Senior Credit Representatives, and Credit Representatives). Provide guidance on day-to-day activities, including shipment release approvals. Assist in departmental administrative duties. · Collections Management: Oversee the collection process, guiding the team in developing effective strategies for delinquent accounts. Monitor key collection metrics (DSO, bad debt ratio, etc.) and implement strategies to improve performance. Counsel and negotiate with customers to improve financial controls, suggest sources of working capital, and establish special credit arrangements and payment schedules. · Policy Development and Implementation: Develop, recommend, implement, and administer company credit and collection policies and procedures that align with business objectives and best practices. Ensure compliance with relevant regulations (e.g., FCRA). · Financial Analysis and Cash Forecast: Analyze customer financial statements (balance sheets, income statements, cash flow statements) to assess creditworthiness and identify potential risks. Stay current on financial analysis techniques and industry benchmarks. Perform collection and sales dilution deductions timing analysis and incorporate findings to increase cash collection forecast accuracy. · Collaboration and Communication: Collaborate effectively with sales, customer service, and other departments to ensure a consistent and customer-centric approach to credit and collections. Communicate regularly with customers regarding credit terms, payment issues, and account status. Build and maintain strong relationships with internal and external stakeholders. Perform other duties as assigned or required by special circumstances. Requirements • Bachelor's Degree in Business, Finance, Accounting, or a related field. • 5+ years of progressive supervising experience in credit and collections, with a proven track record of success. • Experience working with the Amazon chargebacks portal. • Excellent communication, interpersonal, and negotiation skills. • Proficiency in using credit management software and Microsoft Office Suite (especially Excel). • Strong leadership and team management skills. • CCP designation is a plus. • Knowledge of relevant laws and regulations (e.g., FCRA, UCC). Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .