Description We are offering a permanent employment opportunity for a Credit/Collections Supervisor/Manager. In this role, you will be expected to manage and develop a team, ensure operational service delivery, and maintain a strong customer focus. Your primary industry will be Accounting Software Systems, and you will be operating within a business to business environment. Responsibilities: • Oversee the processing of customer credit applications, ensuring accuracy and efficiency • Maintain and update customer credit records in the CRM system • Resolve customer inquiries and issues related to credit and collections • Monitor customer accounts and take appropriate actions for B2B collections • Ensure the team's actions are cost-effective and in line with the company's objectives • Develop a clear understanding of market competitiveness and the technology needed to meet or exceed market needs • Utilize strong communication skills to negotiate effectively with customers and business partners • Stay motivated and flexible in approach, with a target-driven mindset • Lead by example and work well under pressure to prioritize tasks and meet deadlines • Be willing to travel internationally for training and projects. Requirements • Proficiency in 3M • Familiarity with Accounting Software Systems • Experience with ADP - Financial Services • Knowledge in B2B collections • Skilled in using CRM • Understanding of Accounting Functions • Expertise in Accounts Receivable (AR) • Experience in Billing Functions • Ability to handle Cash Activity • Experience with Cash Applications • Knowledge of Collection operations • Understanding of Collection Processes • Experience in Collections - Commercial • Proven skills in Collections management Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .