This is a Non-Exempt level position reporting to the Credit Manager.

All work is performed at the Corporate Office.  This is not a remote position.

BASIC FUNCTIONS:

- Record daily incoming wires and research payment application details. 

- Work with our export freight forwarder to release purchase orders in a timely manner. 

- Perform daily reviews of customer accounts to ensure timely payments according to terms.  

- Involved with analysis of Accounts Receivable data.

- Perform daily cash receipt functions. 

 

MAJOR ACTIVITIES:

Maintain wire log data and research payment application details.  Submit emailed and faxed checks to accounting for processing.  Submit checks received in the mail to accounting for processing.  Release purchase orders for export customers.  Maintain Daily Export Payments Log spreadsheet.  Monitor payment performance on customer accounts and perform collection actions when necessary.  Collaborate with our sales and accounting teams on resolving any billing issues with customers.  Make recommendations to management on customer payment trends.  Report accounts receivable data on a weekly basis.  Prepare new credit files as directed by the Credit Manager. Respond to customer requests for invoices, proof of deliveries, account statements, and any other miscellaneous requests.  Update credit manager regarding collection activity and A/R data via a weekly report.

 

REQUIREMENTS:

-Bachelor’s degree or equivalent work experience 

-Proficient in Microsoft Office (Excel, Word, Outlook)

-Strong communication and customer service skills

-Decision-making and problem-solving skills

-The ability to maintain a professional attitude when dealing with internal and external customers. 

-Ability to work independently