About The Role The Credit Administrator will provide oversight and leadership for the loan department staff as assigned and monitor processes for continuous improvement, efficacy, and compliance with applicable regulations, with a heavy focus on loan quality control objectives that are consistent with the bank’s goals. They work to manage various projects to assist with the overall credit quality of the loan portfolio with emphasis on an adherence to policy and procedure. Position will have extensive contact with customers, vendors, the public, and bank staff and will interact in a professional and courteous manner. DUTIES AND RESPONSIBILITIES: Work closely with and provide support to Chief Credit Officer. Identify and provide suggestions for improving efficiencies in procedures for the underwriting of loans with an emphasis on policy and procedure. Provide feedback regarding Loan Policy and Procedure to the Chief Credit Officer. In conjunction with Senior Loan Operations Manager and Chief Credit Officer, work with Glacier Bancorp (GBCI) Internal Auditors, GBCI Quality Control, and outside auditing firms (i.e., DLS Consulting) as well as Bank Examiners during examinations. Gather information as assigned for all examinations. Attend loan committee as required, with ability to provide structural feedback to the committee. Review credit authorizations and provide feedback to Chief Credit Officer, Department Heads, loan officers, and/or credit analysts. Review credit authorization corrections identified in loan committee prior to obtaining final loan approval. Work closely with credit analyst team to manage and support credit quality objectives. Work with Chief Credit Officer to review problem loan reports with loan officers and take necessary action to include adherence to policy with a focus on action plans to either upgrade credits or exit. Work closely with leads in loan areas to include Commercial, Consumer, Loan Operations, and Special Assets. Act as liaison between First Security Bank and GBCI Credit Administration related to quality control reviews performed by GBCI Credit Administration Assist with periodic reporting to GBCI Credit Administration and the completion of special projects for First Security Bank and GBCI Credit Administration Interface with loan review, regulators, compliance, and/or auditors as required or directed. Review annual loan reviews for quality and completeness to insure consistency with bank policy and procedure. About You QUALIFICATIONS: Minimum of five years of banking experience in the areas of credit analysis, commercial lending, or credit administration. A Bachelor’s degree in business, accounting, finance, or related field is required. Must possess current, valid driver’s license. KNOWLEDGE, SKILL, ABILITY: Must have a high degree of attention to detail as well as excellent organizational skills to perform in a fast-paced environment. Must have ability to prioritize and organize heavy workloads and demonstrate effective time management skills. Must have ability to work quickly and accurately, perform effectively under pressure, meet multiple deadlines and sometimes competing deadlines, and make decisions based on regulations, company policy, knowledge, and experience. Working knowledge of standard office equipment. Skills in areas related to computer operation/use including working knowledge of Microsoft applications and ability to learn new systems/applications. Communicate Effectively: both verbally and in writing with others in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques. Demonstrate soft phone skills by treating all internal and external customers in a polite and courteous manner. Customer Service: We are community inspired and pride ourselves on offering exceptional service to both our internal and external customers. We expect you, as an employee, to support our values and visions of Integrity, Service and Success. Teamwork: Demonstrate ability to work independently and as part of a team. Work cooperatively and effectively with others to set and achieve goals, help others, resolve problems, and make decisions that enhance organizational effectiveness. Professionalism: Exhibit a professional manner in dealing with others; work to develop and maintain cooperative and positive working relationships; represent the bank in a positive manner; maintain credibility with others. Ethical Behavior: Model high standard of honesty, integrity, trust, and openness. Understand and follow through with appropriate standards of conduct and moral judgment; willing to act outside the norm when needed to adhere to ethical principles. Communicate and demonstrate actions in a consistent manner. Respect others, regardless of individual capabilities, agendas, opinions or needs. Confidentiality: Maintain strict confidentiality regarding any information obtained during performing job duties; adhere to Bank policies and procedures regarding confidentiality. Quality Management: Adhere to guidelines, protocol, policies, and procedures and supervisory directives; improve and promote work quality; demonstrate accuracy, thoroughness, and attention to detail; strive to achieve good results. Adaptability: Adapt positively to change; manage competing demands and effectively handle changes, delays and/or unexpected events with a positive attitude. Planning and Organization: Prioritize, organize, and plan work; use time efficiently; and achieve results within time frames. Complete work in a timely, accurate manner and be conscientious about assignments and deadlines. Judgment/Problem Solving: Display ability and willingness to make sound decisions; identify and resolve problems in a timely and positive manner; exhibit sound judgment; appropriately handles both routine and non-routine situations. Individual Responsibility and Accountability: Accept responsibility for own work performance; accept responsibility for own actions and outcomes and does not blame others. Demonstrate willingness to take initiative in performing job duties, resolving issues, and making suggestions for improvement. Conduct follow-through and meets commitments and agreements in a timely manner; relied upon by others as a source of valid information. WORK ENVIRONMENT: Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise. Must be capable of occasional travel (less than 10 days per year) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee may also be required to: climb, balance, stoop, kneel, crouch, crawl, push, and pull. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation. Specific lifting abilities required by this job include: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes. What We Offer COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, Paid Time Off (PTO) and holidays. Visit our website for more details! COMPANY OVERVIEW: We are a family of banks whose unique local presence reflects the communities we serve. We welcome the opportunity to grow and change as our customers and communities do the same. Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website. Check it out! We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No Recruiters or unsolicited agency referrals please.