Counter Sales Associate ( **Job Number:** COU000682 ) **Description** + Greet and serve walk-in customers providing high level service through product knowledge and based on the set procedures + Take part in the opening and closing duties in compliance with the norms and internal procedures + Maintain and report all records such as; the daily training, taste panels and wastage forms and report any complaints or operation issues to the Manager + Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book + Place orders for needed products from the Stock Keeper in coordination with the Restaurant Manager/Assistant Manager + Ensure a clean environment by implementing hygiene practices such as “Clean as you go” policy and sanitation of the counter display + Process the orders received from Waiters and set them according to serving standards then ensure they are presented to customers within the serving timeframe + Receive the daily orders, check the items according to the order specifications, display them in the presentation fridge and replenish regularly while maintaining hygiene and presentation standards + Receive and prepare take away orders making sure they are wrapped according to standards and take special orders from customers + Receive and handle cash payments including exchange and money transactions while following the set policies **Qualifications** + High School Degree + 0 - 1 year of experience in customer service + Fluency in English + Analytical Thinking: level 1 + Attention to details: level 2 + Change and Adaptability: level 1 + Cultural Awareness: level 1 + Customer Focus: level 1 + Planning and Organizing: level 2 + Teamwork: level 2 **Organization** : Paul Café **Primary Location** : United Arab Emirates-UAE, Abu Dhabi, Abu Dhabi Mall **Schedule** : Full-time **Unposting Date** : Ongoing **Req ID:** COU000682